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General Acute Care Hospital Winners:
Presbyterian Española Hospital (Winner) - Española
Reducing Stigma and Enhancing Treatments of Patients with Alcohol Use Disorder. Established hospital-wide awareness and ability for all team members to contribute to the compassionate treatment of those with substance use disorders (SUDs), connect with their families and create an ongoing healing environment reflective of the Española community.
CHRISTUS St. Vincent Medical Center (Honorable Mention) - Santa Fe
Appropriate Treatment of Hyperbilirubinemia (Jaundice) in the Neonate. Clinical teams used data and best practices to more consistently determine newborns in need of (or not needing) phototherapy to treat jaundice which reduced unnecessary risk to newborns and fostered newborn-parent bonding.
Rural/Critical Access Hospitals (CAH) Winners:
Nor-Lea Hospital District (Winner) - Lovington
Improve Patient Engagement at the Lovington Medical Clinic. Established mandatory, care team huddles to review and act on patient feedback and experience and provide staff with enhanced quality of care lessons. This resulted in improved patient and staff experience, engagement and wellness that was compassionate, respectful and empowering.
Socorro General Hospital (Honorable Mention) - Socorro
Assessing Social Determinants of Health (SDOH). Established a patient screening process to determine what patients need outside of the hospital that impedes their ability to heal and remain healthy, then worked with community partners to connect patients and their families to community resources available to address those needs.
Specialty Hospital Winners:
Lovelace UNM Rehabilitation Hospital (Winner) - Albuquerque
Mitigating Medication Errors. Fully engaged staff at all levels in improving how medications are tracked to prevent medication administration errors. While the prior process did not lead to patient harm, hospital leaders wanted to address this before a preventable adverse outcome did occur.
Rehabilitation Hospital of Southern NM (Honorable Mention) – Las Cruces
Impact of Pharmacist-Led Antimicrobial Stewardship Committee. Used evidence-based guidelines to reduce unnecessary prescribing of antibiotics. This reduced patients’ risk of experiencing an antibiotic related allergic reaction and helped reduce patients’ resistance to the antibiotics needed most to fight life-threatening infections.